What is a chatbot and how does it work? A complete guide
Companies that are new to the decision tree chatbot adventure should look for a tool that requires no coding and provides a visual interface to facilitate the creation of decision trees. Task-based chatbots Task-based chatbots are designed to help customers with a specific task and are usually highly specialized. They are unique in that they understand many different types of questions. With access to relevant customer data, they can...
